Managed AI Automation — Seattle
Managed AI automation for mid-market teams.
More output. Same team.
AI agents for voice, chat, workflow, and support — designed, deployed, and operated as one managed service on the tools you already run: Microsoft Teams, Webex, and ConnectWise. You get the outcome without hiring an AI team.
AI agents are easy to demo, hard to run. We run them.
Why businesses choose Leverage
< 2 Rings
Every Call Answered
24/7/365
Always Available
From $1,200/mo
Fully Managed
Your Data Stays Local
Your team is drowning in repetitive work
The tasks that eat the most time are the ones that matter the least. Sound familiar?
Missed Calls & Voicemail
Every unanswered call is a lost customer. Voicemail boxes fill up. Callbacks happen too late — or not at all.
Copy-Paste Reporting
Pulling data from five systems into one spreadsheet, every single week.
Unbooked Appointments
Callers who wanted to book hang up instead. Leads go cold. Appointments that should have been scheduled never happen.
AI automation across your operations
Grouped by the job to be done — each one deployed and managed on the tools you already run: Microsoft Teams, Webex, and ConnectWise.
Automate work
AI workflow & intake automation
Turn repetitive manual work — ticket intake, routing, reporting, back-office steps — into AI agents that run 24/7. We get pilots into production, not just demos.
How we deliver: workflow automation (n8n) + AI intake & triage into your PSA (ConnectWise).
Talk to customers
AI voice & chat agents
Answer every call and message 24/7 — qualify, route, and book — on Microsoft Teams and Webex, in your brand voice, with a clean handoff to a human when it matters.
How we deliver: Aria (managed voice AI) + Chat AI for website and support.
Find answers
AI knowledge assistants
Answers grounded in your own docs — not the open internet. Internal knowledge your team actually searches, and customer-facing chat that resolves instead of deflecting.
How we deliver: Chat AI, docs-grounded (RAG), with a local-model option for sensitive data.
How we deliver — named, running systems
Not slideware. Every solution above is powered by a system we run in our own business first.
Voice AI
Aria — Managed Voice AI for Teams & Webex
We're the rare shop that actually ports your phone numbers into Microsoft Teams or Cisco Webex Calling, plugs in AI voice agents, and delivers the reporting on top — all as one managed service. You don't buy six vendors and glue them together. You buy Aria.
- PSTN porting into Microsoft Teams Phone or Webex Calling
- AI receptionist, outbound qualification, and voicemail triage
- HIPAA-tier option for healthcare deployments
- Call analytics, transcripts, and CRM logging
- Fully managed — one invoice, one number to call when it breaks
Starting at $1,200/mo — quoted per deployment, not per tier.
Chat AI
Chatbots that answer from your docs — not the open internet.
Website chat that qualifies leads and books calls. Helpdesk bots that route tickets into your PSA. Internal knowledge bases your team actually searches. Grounded in your content, not hallucinated from Wikipedia.
- Answer from your own documentation & knowledge base
- Route tickets and handoffs into ConnectWise, Zendesk, or Teams
- Website, helpdesk, and internal Teams / Slack channels
- Local model option for sensitive data that can't leave the network
- Clean human handoff with full conversation context
Scoped per deployment — pairs naturally with Aria.
Battle-tested in our own operations — every system above runs live in our business and our clients' today.
Start with the bottleneck that hurts most. Once the foundation's in, we automate the next one — on the same managed footing.
Explore all AI automation solutions →How It Works
Three steps. No disruption. Continuous improvement.
Assess
We audit your phone workflows and configure Aria for your business.
Implement
We deploy Aria into your Teams or Webex phone system — no hardware, no disruption.
Manage
We monitor every call, optimize responses, and expand capabilities.
Built by an operator, not a startup.
We built these systems to run our own business first — then made them available to yours. Every system we sell is battle-tested in real operations.
Production-Tested
Every system we sell is running in production today.
Enterprise Infrastructure Expertise
We understand security, networks, and compliance.
Enterprise-Grade Engineering
Years of hands-on network, systems, and infrastructure experience across mid-market and enterprise environments.
Your Data Stays Yours
Local AI processing for sensitive information. Your data stays on your servers.
No Lock-In
You own everything we build. No lock-in, ever.
Deep Bench
Backed by a network of senior specialists in cloud, AI/ML, security, and enterprise integration.
Hear Aria for Yourself
No signup. No sales pitch. Just call.
Aria is live 24/7. Call right now and have a real conversation.
Try asking:
"I'd like to schedule an appointment for next Tuesday."
Try asking:
"What services do you offer?"
Try asking:
"Can I get a callback from your team to discuss my business?"
The Team Behind the Automation
A lean leadership team backed by a deep bench of senior specialists. Insured, established, and ready to scale.
Mat Wolfley
Lead Engineer & Founder
Years of experience in IT services, infrastructure, and managed services. Built every automation system we offer by solving real problems in real business operations first.
Aria, Ash, and Quinn are AI systems we built and deployed in production.
The Engineering Bench
When your project needs specialized skills, we bring in the right people. Our network of senior engineers spans every discipline needed for enterprise-grade automation.
AI & Automation Engineering
Custom AI agents, workflow automation, LLM integration
Cloud & Infrastructure
AWS/Azure/GCP, networking, security, systems engineering
Software Engineering
Full-stack development, API design, database architecture
Project Management
PMP/CAPM-certified PMs for enterprise delivery
Data Engineering
Database design, ETL pipelines, analytics infrastructure
Network Engineering
Enterprise networking, security architecture, compliance
Common Questions
Real answers to the things buyers actually ask.
Yes. Call (206) 578-5242 right now and talk to Aria. She's live 24/7. No signup required, no sales pitch — just a real conversation with Aria so you can hear the quality for yourself.
Aria follows your escalation rules. If a caller needs a human, she routes to the right person based on criteria you set — department, urgency, time of day. She can also take a message, send an email summary, or schedule a callback. You define the fallback; she follows it every time.
Aria works natively with Microsoft Teams Phone and Webex Calling. We deploy into your existing phone system — no new hardware, no number changes, no disruption to your team. If you use a different platform, contact us and we'll discuss options.
Yes. Aria answers on your existing business number. Your callers won't know anything changed — except that someone always picks up now.
Simple deployments can be live in 48 hours. More complex setups with custom integrations, multiple departments, and CRM connections typically take 1–2 weeks. We handle all configuration — your team's involvement is minimal.
Aria starts at $1,200/mo for mid-market deployments. We quote on a simple 6-line-item structure: base platform, seats, any Microsoft or Cisco licensing pass-through, AI usage, porting, and add-ons — so you see exactly what you're paying for. See how pricing works or book a call and we'll build you a real itemized quote in one business day. No long-term contracts.
Sensitive data stays on your infrastructure. We use local AI models for anything confidential — billing, PII, internal communications — so it never leaves your network. For non-sensitive tasks, we use cloud AI for speed and capability. You decide what goes where.
We're based in Seattle and serve the entire Puget Sound region including Bellevue, Tacoma, Redmond, Kirkland, Renton, Everett, and Kent. We also work with clients nationally for remote deployments — Teams and Webex integrations work anywhere.
Ready when you are
Let's build your Aria quote.
Book a 30-minute call. We'll scope your phone system, talk through what you want Aria to do, and send a real itemized quote within one business day. No pitch unless you ask.
Just browsing? See how pricing works or try the calculator.